Privacy Policy
This policy explains how CarePlus Nepal collects, uses, and protects your personal information.
Information we collect
- Name, phone number, email address, and delivery address when you place an order or create an account
- Order history, payment status, and customer support messages
- Basic website usage data such as pages visited and device/browser information
How we use your information
- To process orders, payments, deliveries, and returns
- To provide customer support and order updates
- To improve our website, products, and services
- To send promotional messages only when you have opted in or where permitted by law
How we protect your data
We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. Payment processing is handled through secure third-party providers; we do not store full card details on our servers.
Sharing and your rights
We may share necessary information with delivery partners, payment processors, and service providers who help us operate our business. We do not sell your personal data.
You may request access, correction, or deletion of your personal information by contacting our support team, subject to legal and operational requirements.